We introduced our new Leave Support Service at ACP 2025—temporary coverage when a doctor’s onsite staff is out.
This works alongside the reliever process you're already familiar with, which we’re now calling the No Absentee Service when a VMA is on leave.
What’s new? We’re bringing in VMA subject matter experts for coverage. With their background in different workflows and systems, it’s easier for them to settle in where support is needed.