Virtual Medical Assistant with the expertise to support Internal Medicine practices
Gathering of information from new patients to establish medical history and treatment plan
Arranging and coordinating routine care and new patient evaluations, follow-up visits and urgent visits for acute illnesses
Creating and maintaining patient information; and forwarding patient records via FAX and EMR to requesting specialists
Processing physician-approved medication refill requests through EMR and phone calls
Notifying patients of lab results (examples include CBC, flu test, hemoglobin A1C, lipid panel)
Responding to patient inquiries pertaining to clinical referrals,insurance coverage,fees, and appointments via texts, calls or emails
Through the courses developed and curated by our content experts from their personal experiences working with internists, our virtual medical assistants are equipped with the competencies necessary to support internal medicine practices. This ensures that your new staff is fully trained to quickly integrate into your practice for a smooth and headache-free transition.
We have been providing medical support services since 2011. In 2022, we participated in ACP’s Internal Medicine Meeting to build stronger connections with Internal Medicine doctors and providers.Our Past EventOur Corporate History
Find out how our certification programs prepare our Virtual Medical Assistants to support your practiceContact Us
Our Learning Resource Center (LRC) captures the skills of our many family medical VMAs. We use that to develop courses and labs to enhance the skills of incoming nursing staff. This equips our staff with a broad range of skills, ensuring smooth integration into clients’ practices. Upon completion, evaluations and expert feedback are provided to ensure readiness for client support.
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