What We Do For Your Practice

Admin

Reception
EMR Management
Refills Processing

virtual medical assistant typing on a laptop

Prior Authorization

Submit prior authorizations
Receive and process prior authorizations
Process eligible requests
Communicate ineligible request
Insurance verification

virtual medical assistant having a phone call

Triage

Take patient information
Follow physician orders & office protocols
Prioritize clinic visits and referrals to facilities

virtual medical assistant having a video call with doctors

Scribe

Document physician-patient encounters
Organize physician notes
Transcribe voicemail messages and audio recordings
Chart preparation

patient having a video call with virtual medical assistant

Telehealth Support

Facilitate patient's telehealth visits
Technical support
Insurance coordination
Referral management

virtual medical assistant demonstrating how to wear a sphygmomanometer cuff

Remote Patient Monitoring

Patient enrollment
Health monitoring
Data collection
Tech support

Types of Virtual Medical Assistants

two virtual medical assistants one is working on a laptop and another standing beside her holding a tablet

Virtual Medical Assistant Associate

A VMA Associate is experienced working with US clients. She can work independently on complex medical tasks and can mentor junior members of the team. She can improve the quality of work of your office staff by sharing her expertise in addition to performing administrative tasks.

virtual medical assistant working on a tablet

Virtual Medical Assistant Nurse Specialist

A Philippine RN with a Bachelor's degree and clinical experience, typically in a hospital setting. Her enhanced training at Xilium has provided her with the essential knowledge and skills that allow her to bridge American and Philippine cultures. A HIPAA-certified healthcare professional, she specializes in performing remote medical administrative tasks.

virtual medical assistant working on a laptop

Virtual Medical Assistant Specialist

A VMA Specialist is a HIPAA-certified healthcare professional trained to provide safe and reliable basic administrative services. She is proficient in the use of multiple communication technologies and can provide technical assistance to patients and other clinical staff.

virtual medical assistant wearing a headset and working on a laptop

Virtual Registered Nurse

She is a licensed USRN and fully trained in standard tech, remote communication, and work methodologies. She is supported by a strong team of leaders across areas of security, technology, and communication.

More About VRNs

virtual medical assistant having a presentation with other medical assistants

Virtual Medical Assistant Executive

A VMA Executive holds the senior administrative role and directly collaborates with clients. She leads the team and guides them to acquire new skills to improve their service, spurring them to be the best healthcare professionals they can be. A reliable leader that represents the best of who we are at Xilium.

virtual medical assistant with text bubble showing english and spanish words

Spanish-Speaking Virtual Medical Assistants

Highly trained, Spanish-speaking VMAs ensure seamless communication and efficient intake processes, capturing accurate information and fostering an inclusive environment for Spanish-speaking patients.

The Xillium Advantages

Security and HIPAA Compliance

Internal security and HIPAA certifications
Education on US healthcare standards and policies
Training and recruitment
Up-to-date with security threats

Headache-free Staffing

RNs and allied health
Scalable workforce
Training and recruitment
Reduced administrative burden

Custom Training

Trained in different medical specialties
Customized training programs to meet specific practice needs
Focus on the latest practices in US healthcare
Best data handling practices

Reliability

Strong management support
US company
Directly employed staff
Consistent and reliable staffing support

Frequently Asked Questions

What is a Virtual Medical Assistant?

FAQs

What is a Virtual Medical Assistant?

Xilium Virtual Medical Assistants provide support to doctors by remotely performing medical practice duties like prescription refills, insurance verification, prior authorization, EMR data entry, patient scheduling, scribing, and admin tasks.

More FAQs

Client Testimonials

"As always, the entire TEAM is doing a fantastic job! We always receive GREAT feedback from our patients. I cannot express enough the fantastic job everyone on the TEAM is doing. They work really hard and it shows. I could not ask for a better TEAM!!!"

Melissa Snyder

Office Manager, Capital Neurology and Sleep Medicine

"Xillium helped me grow my business in ways that wouldn't have been possible without becoming a part of their team. My collaboration with the VMAs is essential to our success. I appreciate the peace of mind they provide with their management support. taking care of any technical issues or challenges through their support team and freeing me from that burden. I’m grateful to Xillium for allowing me to be a part of their team. I hope that we can continue to grow together in a great way."

Russell Howard

APRN, FNP-C, PMHNP-BC, Owner, Center State Wellness

"VMA Dorcas has consistently done a great job with different tasks, but I would like to highlight a recent project that she worked on, creating a marketing flier for our practice. She showed great initiative and creativity. She went above and beyond to ensure that the flier was ready by our deadline and that the end product was both beautiful and well-received. I’m very pleased with her work, and she has proven to be an invaluable asset to our practice."

Dr. Asana

Medical Director, Center for Mental Wealth

Virtual Medical Assistant Services

What We Do For Your Practice

Specialties We Support

Trained healthcare assistants supporting different medical specialties

Family Medicine

Internal Medicine

Gastroenterology

Neurology

General Surgery

Family Medicine

Internal Medicine

Gastroenterology

Neurology

General Surgery

Types of Virtual Medical Assistants

Spanish-Speaking Virtual Medical Assistants

Addition to our Team: Spanish-Speaking VMAs

The Xillium Advantages

Security and HIPAA Compliance

Headache-free Staffing

Custom Training

Reliability

Frequently Asked Questions

What is a Virtual Medical Assistant?

FAQs

What is a Virtual Medical Assistant?

Client Testimonials

Melissa Snyder

Russell Howard

Dr. Asana

Get In Touch

Talk to Us

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