Virtual Medical Assistants

A Virtual Medical Assistant remotely performs patient-facing and backend tasks. We have teams of staff with standardized skills to fill your clinic and practice needs.
How to Sign Up

Virtual Medical Assistant Services

virtual medical assistant holding the microphone of her headset while working on a laptop

Admin

  • Reception
  • EMR Management
  • Refills Processing
virtual medical assistant typing on laptop and looking at computer screen

Prior Authorization

  • Submit prior authorizations
  • Receive and process prior authorizations
  • Process eligible request
  • Communicate ineligible request
virtual medical assistant talking on the phone while looking at laptop screen

Triage

  • Take patient information
  • Follow physician orders & office protocols
  • Prioritize clinic visits and referrals to facilities
back view of a virtual medical assistant having a video call with doctor and patient

Scribe

  • Document physician-patient encounters
  • Document physician notes
  • Transcribe voicemail messages
  • Transcribe audio recordings
virtual medical assistant looking at laptop, wearing a headset, and holding the microphone on the headset

Admin

  • Reception
  • EMR Management
  • Refills Processing
side view of a virtual medical assistant wearing a headset while working on a laptop

Prior Authorization

  • Submit prior authorizations
  • Receive and process prior authorizations
  • Process eligible request
  • Communicate ineligible request
back view of a virtual medical assistant wearing a headset while working on a laptop

Scribe

  • Document physician-patient encounters
  • Document physician notes
  • Transcribe voicemail messages
  • Transcribe audio recordings
virtual medical assistant talking to a phone while working on a laptop

Triage

  • Take patient information
  • Follow physician orders & office protocols
  • Prioritize clinic visits and referrals to facilities
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Virtual Medical
Assistant Specialties

We support different medical specialties

Learn More

Types of Virtual Medical Assistants

Virtual Medical Assistant Associate

A VMA Associate has experience working with US clients. She can work independently on complex medical tasks and can mentor junior members of the team. She can improve the quality of work of your office staff by sharing her expertise in addition to performing administrative tasks.

Virtual Medical Assistant Specialist

A VMA Specialist is a HIPAA-certified healthcare professional trained to provide safe and reliable basic administrative services. She is proficient in the use of multiple communication technologies and can provide technical assistance to patients and other clinical staff.

Xillium Certifications

Virtual Registered Nurse

She is a licensed USRN and fully trained in standard tech, remote communication, and work methodologies. She is supported by a strong team of leaders across areas of security, technology, and communication.
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Virtual Medical Assistant Executive

A VMA Executive holds the senior administrative role and directly collaborates with clients. She leads the team and guides them to acquire new skills to improve their service, spurring them to be the best healthcare professionals that they can be. A reliable leader that represents the best of who we are at Xilium.

VMA Administrator

She performs clerical work and is the first point of contact for patients, ensuring they have a positive experience. She serves as a liaison between patients and doctors, clients and insurance companies, and admin and medical staff.

Virtual Medical Assistant Services

logo of a virtual assistant with a pen and a paper beside it
Reception

What's New

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Get In Touch

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Contact Us

Talk to Us

(919) 438-2735
sales@xillium.com
Want to join the Xillium team?
send your application to
usjobs@xillium.com

Offices

5000 Centregreen Way, Suite 500, Cary NC 27513

3rd Floor, The Crown Building, Q. Abeto Street, Mandurriao, Iloilo City, Philippines 5000
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