Leading Virtual Medical Assistant Provider

Improve practice efficiency with Professional Virtual Medical Assistants. Highly skilled and capable to handle unique and complex practice needs.
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What We Do For Your Practice

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  • Reception
  • EMR Management
  • Refills Processing
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Prior Authorization
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  • Submit prior authorizations
  • Receive and process prior authorizations
  • Process eligible requests
  • Communicate ineligible request
  • Insurance verification
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  • Take patient information
  • Follow physician orders & office protocols
  • Prioritize clinic visits and referrals to facilities
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  • Document physician-patient encounters
  • Organize physician notes
  • Transcribe voicemail messages and audio recordings
  • Chart preparation
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Telehealth Support
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  • Facilitate patient's telehealth visits
  • Technical support
  • Insurance coordination
  • Referral management
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Remote Patient Monitoring
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  • Patient enrollment
  • Health monitoring
  • Data collection
  • Tech support

Specialties We Support

Trained healthcare assistants supporting different medical specialties

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Family Medicine

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Internal Medicine

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General Surgery

Discover More Specialties

Levels of Virtual Medical Assistant

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Virtual Medical Assistant Associate
A VMA Associate is experienced working with US clients. She can work independently on complex medical tasks and can mentor junior members of the team. She can improve the quality of work of your office staff by sharing her expertise in addition to performing administrative tasks.
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Virtual Medical Assistant Nurse Specialist
A Philippine RN with a Bachelor's degree and clinical experience, typically in a hospital setting. Her enhanced training at Xilium has provided her with the essential knowledge and skills that allow her to bridge American and Philippine cultures. A HIPAA-certified healthcare professional, she specializes in performing remote medical administrative tasks.
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Virtual Medical Assistant Specialist
A VMA Specialist is a HIPAA-certified healthcare professional trained to provide safe and reliable basic administrative services. She is proficient in the use of multiple communication technologies and can provide technical assistance to patients and other clinical staff.
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Virtual Registered Nurse
She is a licensed USRN and fully trained in standard tech, remote communication, and work methodologies. She is supported by a strong team of leaders across areas of security, technology, and communication.
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Virtual Medical Assistant Executive
A VMA Executive holds the senior administrative role and directly collaborates with clients. She leads the team and guides them to acquire new skills to improve their service, spurring them to be the best healthcare professionals they can be. A reliable leader that represents the best of who we are at Xilium.
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Spanish-Speaking Virtual Medical Assistants

Highly trained, Spanish-speaking VMAs ensure seamless communication and efficient intake processes, capturing accurate information and fostering an inclusive environment for Spanish-speaking patients.

Xillium Advantages

Security and HIPAA Compliance

  • Internal security and HIPAA certifications
  • Education on US healthcare standards and policies
  • Staying up-to-date with security threats
  • Best data handling practices

Headache-free Staffing

  • RNs and allied health
  • Scalable workforce
  • Training and recruitment
  • Smooth turnover
  • Reduced administrative burden

Custom Training

  • Trained in different medical specialties
  • Customized training programs to meet specific practice needs
  • Focus on the latest practices in US healthcare


  • Strong management support
  • US company
  • Directly employed staff
  • Consistent and reliable staffing support

Frequently Asked Questions

Client Testimonials

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"As always, the entire TEAM is doing a fantastic job! We always receive GREAT feedback from our patients. I cannot express enough the fantastic job everyone on the TEAM is doing. They work really hard and it shows. I could not ask for a better TEAM!!!"
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Melissa Snyder

Office Manager, Capital Neurology and Sleep Medicine
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"Xillium helped me grow my business in ways that wouldn't have been possible without becoming a part of their team. My collaboration with the VMAs is essential to our success. I appreciate the peace of mind they provide with their management support. taking care of any technical issues or challenges through their support team and freeing me from that burden. I’m grateful to Xillium for allowing me to be a part of their team. I hope that we can continue to grow together in a great way."
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Russell Howard

APRN, FNP-C, PMHNP-BC, Owner, Center State Wellness
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"VMA Dorcas has consistently done a great job with different tasks, but I would like to highlight a recent project that she worked on, creating a marketing flier for our practice. She showed great initiative and creativity. She went above and beyond to ensure that the flier was ready by our deadline and that the end product was both beautiful and well-received. I’m very pleased with her work, and she has proven to be an invaluable asset to our practice."
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Dr. Asana

Medical Director, Center for Mental Wealth
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Get In Touch

Drop us a line and we will talk about how to help
Contact Us

Talk to Us

(919) 438-2735
Want to join the Xillium team?
send your application to


5000 Centregreen Way, Suite 500, Cary NC 27513

3rd Floor, The Crown Building, Q. Abeto Street, Mandurriao, Iloilo City, Philippines 5000

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Xilium is a registered trademark of Xillium LLC