Family Medicine

Intake and scheduling, medical records request, notify patients of lab results, and address patient inquiries, prescription refills, process prior authorizations, fax and email management

Internal Medicine

Intake and scheduling, medical record requests, prescription refills, relay lab results, patient inquiries, process prior authorizations, fax and email management

Gastroenterology

Patient intake, schedule gastroenterology exams, procedure prep, lab tests, prescription refills, patient inquiries

Home Health Care

Assist with care plan, respond to patient Inquiry, provide health teaching, and audit home health work

Chronic Care Management

Support patients with chronic conditions through patient follow-up, records management, and coordination with onshore clinical staff

Medical Legal

Organize case reviews, summarize medical records, research state guidelines, and schedule peer-to-peer reviews

Psychiatry

Handle patient inquiries, prescription refills, schedule consultations and visits, process prior authorizations, fax and email management

Surgery

Pre and post-op appointment setting, assist block scheduling, pre-op checklist follow-up, surgical referrals, pre-op and discharge notes retrieval, insurance eligibility

Cardiology

Schedule Patients, provide physician patient medical records, document report for heart monitoring, and prescription refills for cardiac diseases

Pain Management

Medical prescription refills, relay patient charts, scribe, and update medical records

Neurology

Schedule neurological exams and image testing, prescription refills, and follow up after patient diagnosis