Our team consists of experienced staff who are well-versed in care coordination and are tech proficient to support our services. We put a strong focus on HIPAA and security processes to ensure that patient and client data is kept secure. This commitment to quality and security enables us to satisfy US audits and maintain a high standard of service. Ultimately, our goal is to provide exceptional care and support that exceeds the expectations of our patients and clients.

Our Learning Resource Center (LRC) provides our staff with comprehensive, self-paced training for Remote Patient Monitoring Services. Our courses are designed to help virtual medical assistants get familiar with CPT codes, patient enrollment and monitoring, and reporting results.

We provide training programs in different medical systems, including EMR, cloud services, fax, and VoIP, to further enhance the technical skills of our staff. In addition, fundamental skill courses, such as communication and detail-orientedness, help our staff excel in their roles and deliver high-quality support to clients.