Experienced Staff

Scalable Support

Reliable Service

Tech Adept

How It works

Tech-driven staff performing RPM admin tasks such as tracking of RPM device delivery, assisting with setup, ongoing monitoring. They collaborate with physicians and clinical teams.

Tech and Admin Support for RPM Devices

Patient Consent and Enrollment

Document patient consent for them to be enrolled in RPM Program

Delivery Request

Request RPM device to be delivered to the patient location and track delivery status

Device Setup

Device setup support via video or phone call

Remote Patient Coordination


Train patient on device usage and maintenance and give them the provider’s specific instructions

Patient Compliance

Encourage patient compliance with the RPM program

Admin and Patient Assistance

Track and communicate patient concerns to appropriate support staff and answer and follow-up calls

Claims Tracking and Documentation

Gather necessary documentation like recorded minutes done by physician in telehealth consultations and document patient episodes of care for RPM billing purposes

Telehealth Support

Elevate patient care with our Telehealth support staff
How it Works
How it Works
two female medical administrative assistants one working on a laptop while another standing beside her

Get In Touch

We'd love to discuss how we can help you
Get in Touch

Talk to Us

(919) 438-2735
Want to join the Xillium team?
Send your application to


5000 Centregreen Way, Suite 500, Cary NC 27513

3rd Floor, The Crown Building, Q. Abeto Street, Mandurriao, Iloilo City, Philippines 5000

Copyright © 2023 Xillium LLC. All Rights Reserved

Xilium is a registered trademark of Xillium LLC