Virtual Medical Assistant Services for your Medical Practice
Submit prior authorizations
Receive and process prior authorizations
Process eligible requests
Communicate ineligible request
Take patient information
Follow physician orders & office protocols
Prioritize clinic visits and referrals to facilities
Document physician-patient encounters
Organize physician notes
Transcribe voicemail messages and audio recordings
Facilitate patient's telehealth visits
Remote Patient Monitoring
We always receive GREAT feedback from our patients. I couldn’t ask for a better team.
"As always, the entire TEAM is doing a fantastic job! We always receive GREAT feedback from our patients. I cannot express enough the fantastic job everyone on the TEAM is doing. They work really hard and it shows. I could not ask for a better TEAM!!!"
Office Manager, Capital Neurology and Sleep Medicine
I appreciate the peace of mind they provide with their management support.
“Xillium helped me grow my business in ways that wouldn't have been possible without becoming a part of their team. My collaboration with the VMAs is essential to our success. I appreciate the peace of mind they provide with their management support. taking care of any technical issues or challenges through their support team and freeing me from that burden. I’m grateful to Xillium for allowing me to be a part of their team. I hope that we can continue to grow together in a great way.”
APRN, FNP-C, PMHNP-BC, Owner, Center State Wellness
I’m very pleased with her work, and she has proven to be an invaluable asset to our practice
"VMA Dorcas has consistently done a great job with different tasks, but I would like to highlight a recent project that she worked on, creating a marketing flier for our practice. She showed great initiative and creativity. She went above and beyond to ensure that the flier was ready by our deadline and that the end product was both beautiful and well-received. I’m very pleased with her work, and she has proven to be an invaluable asset to our practice."
Medical Director, Center for Mental Wealth
Medical Specialties We Support
Trained Virtual Medical Assistants supporting different medical practices
A Virtual Medical Assistant remotely performs patient-facing and backend tasks. We have teams of staff with standardized skills that fill your clinic and practice needs.
Virtual Medical Assistant Associate
A VMA Associate is an independent worker who handles complex medical tasks and mentors junior members of the team. With experience working alongside US medical practitioners, she shares her knowledge to the team, elevating their working standards.
Virtual Medical Assistant Nurse Specialist
A VMA Nurse Specialist is a Philippine RN with a bachelor's degree who brings practical knowledge from clinical experience, typically from a hospital setting. Her advanced training at Xillium equips her with the skills necessary to excel as a healthcare professional, specializing in performing remote medical tasks.
Virtual Medical Assistant Specialist
A VMA Specialist is trained to provide safe and reliable basic administrative services. She is proficient in the use of communication technologies and can provide technical assistance to patients and other clinical staff.
Virtual Registered Nurse
A VRN is a licensed USRN trained in technology, security, and remote work, with experience in US healthcare. She is backed by a robust team of leaders across areas of security, technology, and communication.
A VMA Executive collaborates directly with clients and leads a team of VMA Associates and specialists. She oversees these teams, inspiring them to excel as healthcare professionals. VMA Executives represent the best of Xillium.
Spanish-Speaking Virtual Medical Assistants
Addition to our Team: Spanish-Speaking VMAs
Highly trained, Spanish-speaking VMAs ensure seamless communication and efficient intake processes, capturing accurate information and fostering an inclusive environment for Spanish-speaking patients.
Xillium Virtual Medical Assistant Advantages
Security and HIPAA Compliance
Internal security and HIPAA certifications
Trained in US healthcare standards
Staying up-to-date with security threats
Best data handling practices
RNs and allied health professionals
Fully trained staff
Staff Fit Assessment
Trained in different medical specialties
Customized training programs to meet specific practice needs
Focus on the latest practices in US healthcare
Strong management support
Directly employed staff
Consistent and reliable staffing support
Frequently Asked Questions
What is a Virtual Medical Assistant?
What is a Virtual Medical Assistant?
A Xillium Virtual Medical Assistant is a remote clinical staff adept at handling diverse medical duties like prescription refills, insurance verification, prior authorization, EMR data entry, patient scheduling, scribing, and admin tasks.