We start with what HIPAA pertains to and what the staff is responsible for. Xillium regularly evaluates and adjusts company practices to meet set security standards. This includes measures to protect patient and client data.
There’s more to understanding PHI than just the data. We implement behavior-based security measures to keep PHI as safe as possible.
Our HIPAA Protocols
We take steps to safeguard PHI. We teach our protocols in our internal work to emphasize data security and maximize self-reporting. Xillium does all of these through an Information Privacy and Security Officer whose responsibility is to carry out HIPAA protocols.
Since many staff work from home, an awareness of the difference between home life and office life is detailed to help staff identify better ways to behave and keep information secure.
Security Awareness Policy
By educating our Virtual Medical Assistants on security practices and setup, we can reduce breaches and malware infections. Data breaches are avoided through regular security audits. Staff working from home are expected to adhere to additional security protocols.
The Ethical Company Project
Our Ethical Company Project is implemented to reflect management goals and directives. This is done to align our staff with the type of company Xillium aspires to be, which is to improve behavior, reporting, compliance with HIPAA standards, and help bridge cultural differences. It is essential that our staff understand the reasoning and foundation behind the procedures we implement.
HIPAA Training for Virtual Medical Assistant
Our VMAs undergo refresher courses and spot checks every 3 months for HIPAA Compliance.