Through discussing and assessing the needs of your practice, we will use different resources to understand more about them and the services we can offer.
Proposal
A proposal will be made which includes: pricing details of the staff, work activities and level of skill needed, start dates and working hours
Review and Revision
You will review the given proposal and revisions will be made if needed. We value your understanding of the proposal for clear reporting and communication lines.
Review With Staff
After the review, an interview will be conducted with the team members or staff that you will be working with. This is to orient the staff to your expectations and build rapport with them.
Contract Review and Signing
Once the revisions and negotiations are done, a full contract will be presented, reviewed, and accepted if satisfied.
Payment Process
An initial payment will be done before the start of the service. Next, payments are done electronically.
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*Payment through credit card may entail a higher cost (talk with the sales rep for details)
Client Services
Client services act as the client’s advocate inside Xillium.
Ongoing Operations
With the help of our Operations Team, we will prepare the VMAs through training, process reengineering, and documentation. Account Supervisors and IT Support staff are also available to them in case of technical difficulties.
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