Marketplace has a podcast out talking about a new AI system from Care AI. It is a platform that provides the ability for a remote nurse to be in patients' rooms and speak to and see them. What this system does is take over the non-critical but observational tasks with patients in a facility, freeing up the in-person nurses to do the essential hands-on care.
In the 1990s, when I was working on the commercial Internet at IBM, I opened the door in a room and saw it filled with South Asian programmers. At that time I realized that the work I was doing was going to be done remotely. I decided to develop more of a domain skill rather than just a technical skill.
We’ve been working virtually on fire for a decade. We’ve had a lot of stumbles, lack of awareness of client’s view leading to high turnover, client staff actively undermining virtual staff, and many more lessons both big and small.